Using data to improve the inquiry-to-licensing experience for families October 7, 2020 by AdoptUSKids · Published October 7, 2020 · Last modified July 19, 2021 By combining data on your own response system with effective strategies for keeping families engaged and breaking down barriers, you can increase the number of families who become resources for children in foster care.
Improving recruitment outcomes TIP SHEET by AdoptUSKids · Published July 17, 2017 · Last modified July 17, 2019 Concrete steps and tactics to help you recruit more families.
Is your response system family friendly? TOOL by AdoptUSKids · Published July 17, 2016 · Last modified August 20, 2019 This self-assessment tool will help your agency review how welcoming and engaging each phase of your response system is for families.
Guidelines for creating customer satisfaction surveys TOOL by AdoptUSKids · Published July 17, 2016 · Last modified July 22, 2019 When and how to create customer satisfaction surveys.
A tool for agencies to assess customer service TOOL by AdoptUSKids · Published July 16, 2016 · Last modified August 20, 2019 A scorecard for agency leaders to use to assess your agency’s capacity for providing customer service and identifying concerns that might benefit from technical assistance.
Improving phone interactions with families TIP SHEET by AdoptUSKids · Published July 17, 2015 · Last modified July 22, 2019 Tips for making a positive impression and strengthening your relationships with prospective families.
