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Is your response system family friendly?

This self-assessment tool will help you consider how welcoming and engaging your response system is through each step in the process. It is part of the guide Using Customer Service Concepts to Enhance Recruitment and Retention Practices.

Author: National Resource Center for Diligent Recruitment (NRCDR) at AdoptUSKids

Published: 2013

Last revised: 2016

View the tool

Is Your Response System Family Friendly? (76 KB PDF)