Using customer service concepts to recruit and develop families WEBINAR by AdoptUSKids · Published July 17, 2015 · Last modified July 21, 2020 Presenters discuss the benefits of engaging and supporting different groups of key stakeholders, including child welfare staff and prospective and current families.
Engaging LGBT families: important conversations TIP SHEET by AdoptUSKids · Published July 22, 2014 · Last modified July 30, 2019 One of a three-part series about designing and providing services that welcome LGBT parents.
Building agency competence in working with LGBT parents TIP SHEET by AdoptUSKids · Published July 17, 2014 · Last modified July 30, 2019 One of a three-part series about designing and providing services that welcome LGBT parents.
Creating respite programs in your community GUIDE OR REPORT by AdoptUSKids · Published July 16, 2014 · Last modified July 18, 2019 Guidance and tools to help leaders and administrators design and implement respite care programs.
Creating a welcoming environment for people who identify as LGBT TIP SHEET by AdoptUSKids · Published January 13, 2014 · Last modified July 26, 2019 One of a three-part series about designing and providing services that welcome LGBT parents.
Improving service to parents at orientation sessions TIP SHEET by AdoptUSKids · Published January 8, 2014 · Last modified July 22, 2019 Tips for incorporating customer service practices into prospective parent orientation.