Tribal supplement to the Diligent Recruitment Navigator
This planning tool provides additional information for using the Diligent Recruitment Navigator that is tailored for tribes.
Tool
Is your response system family friendly?
This self-assessment tool will help your agency review how welcoming and engaging each phase of your response system is for families.
Guidelines for creating customer satisfaction surveys
When and how to create customer satisfaction surveys.
A tool for agencies to assess customer service
A scorecard for agency leaders to use to assess your agency’s capacity for providing customer service and identifying concerns that might benefit from technical assistance.
Assessing your agency’s readiness for interjurisdictional placements
A tool for assessing your agency’s readiness to successfully participate in interjurisdictional placements and identifying areas for improvement.
Understanding meanings of terms used by child welfare and IT staff
Definitions of terms used by child welfare and IT staff.
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