Customer service Archives - Page 2 of 3 - AdoptUSKids for professionals

Using customer service concepts to recruit and develop families

July 17, 2015July 21, 2020
Customer service, General recruitment, Response systems, Spanish-language, Webinar

Presenters discuss the benefits of engaging and supporting different groups of key stakeholders, including child welfare staff and prospective and current families.

Engaging LGBT families: important conversations

July 22, 2014July 30, 2019
Cultural competence, Customer service, General recruitment, LGBTQ families and youth, Response systems, Targeted recruitment, Tip sheet

One of a three-part series about designing and providing services that welcome LGBT parents.

Building agency competence in working with LGBT parents

July 17, 2014July 30, 2019
Cultural competence, Customer service, General recruitment, LGBTQ families and youth, Response systems, Targeted recruitment, Tip sheet

One of a three-part series about designing and providing services that welcome LGBT parents.

Creating respite programs in your community

July 16, 2014July 18, 2019
Customer service, Family support strategies, Guide or report, Respite, Sample support programs, Spanish-language

Guidance and tools to help leaders and administrators design and implement respite care programs.

Creating a welcoming environment for people who identify as LGBT

January 13, 2014July 26, 2019
Cultural competence, Customer service, General recruitment, LGBTQ families and youth, Response systems, Targeted recruitment, Tip sheet

One of a three-part series about designing and providing services that welcome LGBT parents.

Improving service to parents at orientation sessions

January 8, 2014July 22, 2019
Customer service, General recruitment, Tip sheet

Tips for incorporating customer service practices into prospective parent orientation.