Understanding meanings of terms used by child welfare and IT staff
Definitions of terms used by child welfare and IT staff.
Recruit families
Data-driven diligent recruitment
How to use data to inform and assess your recruitment strategies.
Improving service to parents at orientation sessions
Tips for incorporating customer service practices into prospective parent orientation.
Customer service concepts for recruitment and retention
Guide and tools to help you incorporate customer service principles and practices in your work.
Recruiting families for preteens
Three tip sheets on recruiting families for preteens.
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