Using customer service concepts to recruit and develop families
Presenters discuss the benefits of engaging and supporting different groups of key stakeholders, including child welfare staff and prospective and current families.
Format
Integrated recruitment and support build a strong pool of families
A vision of a system that integrates recruitment, development, and support, and tips for achieving it.
Strategies for implementing family support services
Strengthening families through post-placement support.
How to use the Diligent Recruitment Navigator
Various ways that the Diligent Recruitment Navigator can support your ongoing efforts.
A comprehensive guide on supporting families
Strategies, tactics, tools, and program profiles to help you improve your program’s family support services.
UCLA TIES (Training, Intervention, Education, and Services) for Families
This Los Angeles program promotes successful adoption and development of children by supporting families before, during, and immediately after placement.