Creating a welcoming environment for people who identify as LGBT
One of a three-part series about designing and providing services that welcome LGBT parents.
Format
Improving service to parents at orientation sessions
Tips for incorporating customer service practices into prospective parent orientation.
Diligent Recruitment Navigator worksheet
A worksheet to capture thoughts for how your child welfare system will address key elements of a diligent recruitment program.
Customer service concepts for recruitment and retention
Guide and tools to help you incorporate customer service principles and practices in your work.
Creating and sustaining respite services: lessons from the field
Guidance on providing, assessing, and sustaining respite care services.
Perspectives of youth adopted by lesbian and gay parents
Perspectives of young people and advice about working with parents who identify as LGBT.